Customs House 31 Alfred St, Sydney, NSW

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About the project
Key Details
  • About The Project

    Heritage 21 was commissioned by “The Hub” to provide onsite heritage technical expertise during construction of a fit out over 2 levels of Customs House as a ‘hot desking’ flexible co-working office facilities. The premises are leased by the City of Sydney Council to the Hub for purposes of operating the facility.

  • What was done

    Two floors of Customs House were retrofitted to provide a range of office spaces both private and public in the facility. Heritage 21 was the onsite heritage architect for the project which took approximately 6 months to build. During this period, all the heritage technical advice was provided to the builder and his subcontractors in relation to the heritage fabric. At the end of the project, Heritage 21 signed off on the high standard of the fit-out work by FDC Sydney

  • Time frame

    6 Months

Services provided
  • • On site Heritage Architect
  • • Minute taking of each meeting
  • Technical advice to client and builder
  • Sign off heritage report (Heritage Certification)
Why was the work undertaken?

The Council of the City of Sydney leased out two floors of Customs House to the ‘Hub’ and in turn, Hub took on the fit-out construction work. Due to the high level of historical and heritage significance, Heritage 21 was appointed to oversee the work to ensure that the original fabric of the building was protected and appropriately dealt with. Also, ever assurance was made to provide a completely reversible fit out so as not diminish the significance of the heritage fabric.

Who was the work completed for?

The Hub


Highly positive result for the building by providing maximum reversibility of the new work.

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What our clients
& partners say:

“We would also like to take a quick moment to thank you all for your contribution to the project and we will update you on any developments as necessary”

Jose Serrao
Registered Architect

“Dear Heritage 21 team, I am please to advise that all the work prepared by your team has satisfied council’s contentions. We definitely know who to come to next time for heritage matters. ”

Andres Caceres
Level 33

“Thank you for all your work preparing this Statement of Heritage. I sat down yesterday and had a good read cover to cover, and felt very appreciative of your level of research and detailed consideration of our requirements.”

Varuna', Katoomba

“Just wanted to let you know, Council agreed with us in our application to reinstate the front facade! I am so excited. I wanted to thank you for all your help in getting this across the line. ”

Jane Frawley

“It has been a pleasure to work with you and your team as well!”

Holding Redlich

“Dear Heritage 21 team - This is an excellent result, thank you for all your work.”

Sevda Cemil

“Sites with heritage values present great opportunities, however often can be easily derailed if clear, concise and timely advice is not provide at the earliest stages of site planning. I have worked with Heritage 21 over numerous projects across Sydney and have found them to be valuable project partners in the development process. ”

Vince Hardy
Urban Planning Consultant, Cityscapeplanning+projects

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