Customs House 31 Alfred St, Sydney, NSW

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About the project
Key Details
  • About The Project

    Heritage 21 was commissioned by “The Hub” to provide onsite heritage technical expertise during construction of a fit out over 2 levels of Customs House as a ‘hot desking’ flexible co-working office facilities. The premises are leased by the City of Sydney Council to the Hub for purposes of operating the facility.

  • What was done

    Two floors of Customs House were retrofitted to provide a range of office spaces both private and public in the facility. Heritage 21 was the onsite heritage architect for the project which took approximately 6 months to build. During this period, all the heritage technical advice was provided to the builder and his subcontractors in relation to the heritage fabric. At the end of the project, Heritage 21 signed off on the high standard of the fit-out work by FDC Sydney

  • Time frame

    6 Months

Services provided
  • • On site Heritage Architect
  • • Minute taking of each meeting
  • Technical advice to client and builder
  • Sign off heritage report (Heritage Certification)
Why was the work undertaken?

The Council of the City of Sydney leased out two floors of Customs House to the ‘Hub’ and in turn, Hub took on the fit-out construction work. Due to the high level of historical and heritage significance, Heritage 21 was appointed to oversee the work to ensure that the original fabric of the building was protected and appropriately dealt with. Also, ever assurance was made to provide a completely reversible fit out so as not diminish the significance of the heritage fabric.

Who was the work completed for?

The Hub

Outcome

Highly positive result for the building by providing maximum reversibility of the new work.

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What our clients
& partners say:

“'I have had some involvement with Heritage 21 in working through the design and documentation currently taking place at the Exchange Hotel in Balmain, and have appreciated the ability to provide recommendation on potential design outcomes that are able to be supported as consistent with heritage requirements' ”

Liam Corr
Registered Architect

“It has also been a pleasure working with Paul and your team on this project. To be honest, I had not done heritage projects before and it was only through Paul and your team’s guidance that allowed me to complete this project at a high standard. I am now confident in doing heritage projects like this and I look forward to the next project that we can work on together. Again, thank Paul and Divya patience and professional advice throughout the process. ”

Eddie Lam
Builder

“Really appreciate the help in responding the RFIs. I acknowledge all the work that was required and that you put into that report. Maddocks said you made their job easy! ”

Max Symonds
Development Manager - Metro Property Development

“Just as client-side project manager for Honey Insurance, I would to let you know that it has been a very positive experience and appreciate your quick responses and quality of work from you and your organisation thus far. ”

Nick Maric
Project Management

“I just wanted to share the good news that Canterbury-Bankstown Council has decided to withdraw the development control order issued to our client. The report you prepared was pivotal in this decision by the Council. Many thanks to you, Paul and the team for your work on this. ”

Anna Lindeman-Jones
Senior Associate - Addisons

“I'd like to thank Paul and Lauren for their dedication, persistence and well thought through support and substantiation of the design merits of our development proposal; it is no easy feat to have a new building approved in a heritage conservation area, and particularly adjacent to heritage items. ”

Tim McLachlan
Development Manager

“I consider that we have a well prepared case that has been cogently articulated by Paul and Michael. It is a fraught experience for us, however we do appreciate the input from top professionals such as Paul ”

Richard Mann
Registered Architect

“Hi team at Heritage 21 I just wanted to say thanks for all your hard work on Mosman and being so responsive etc. One of our team recommended you and I have been very happy with the service provided. ”

Di Jones
Principal - Linked Project Management

“We would also like to take a quick moment to thank you all for your contribution to the project and we will update you on any developments as necessary”

Jose Serrao
Registered Architect

“Dear Heritage 21 team, I am please to advise that all the work prepared by your team has satisfied council’s contentions. We definitely know who to come to next time for heritage matters. ”

Andres Caceres
Level 33

“Thank you for all your work preparing this Statement of Heritage. I sat down yesterday and had a good read cover to cover, and felt very appreciative of your level of research and detailed consideration of our requirements.”

Veechi
Varuna', Katoomba

“Just wanted to let you know, Council agreed with us in our application to reinstate the front facade! I am so excited. I wanted to thank you for all your help in getting this across the line. ”

Jane Frawley

“It has been a pleasure to work with you and your team as well!”

Georgia
Holding Redlich

“Dear Heritage 21 team - This is an excellent result, thank you for all your work.”

Sevda Cemil
Midson

“Sites with heritage values present great opportunities, however often can be easily derailed if clear, concise and timely advice is not provide at the earliest stages of site planning. I have worked with Heritage 21 over numerous projects across Sydney and have found them to be valuable project partners in the development process. ”

Vince Hardy
Urban Planning Consultant, Cityscapeplanning+projects

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