The New Commercial Hotel 277 Bigge St, Liverpool NSW 2170

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About the project
Key Details
  • About The Project

    Heritage 21 worked with the client to achieve Liverpool Quarter which is going to be a new commercial and lifestyle destination at the heart of Liverpool CBD. a large office block above an existing heritage-listed hotel. Heritage 21 was involved in all stages of the project including the design of the office tower. Usually, such projects are very complex, especially with the council approval process, but in this case, the planning panel was supportive of the design which facilitated a smooth- working process. New buildings in heritage contexts are fraught with complexity and it is difficult to get the right balance between protecting the heritage item but also facilitating the construction of a much larger builder in its presence.

    The new office building required a minimum of 1200 square metres which was later extended to 2000 square meters. Located on a prominent corner opposite Liverpool Train Station, it encompasses 26,000sqm of lettable space; a 23-storey A-grade office tower and a ground-level retail precinct in a highly activated public place. The change brought the new building closer to the heritage item and it was Heritage 21’s job to work closely with the Architect Fender Katzalidis

  • What was done

    Revitalising the hotel building to facilitate easy access on grade into the pub area coupled with ample outdoor space allows the heritage building to open its doors directly to the public. Increased numbers facilitated by the large office tower, would no doubt bring many more people directly from the station into the pub and the ground floor retail foyer.  Accordingly, increased numbers would make the 3-storey heritage hotel much more accessible which in turn would allow the building to be used in its new context of a retail plaza.

  • Time frame

    3.5 years

Services provided
  • Heritage design advise
  • Detailed fabric analysis
  • Heritage Impacts statements
  • General collaboration with client and Architect
Why was the work undertaken?

The work was undertaken as a result of a zoning change which facilitated much more density on the site including increased permissible height.

Who was the work completed for?

Developer – Mackay Corp Michael Hercus
Architect Fender Katzalidis Sydney


A positive outcome was achieved through the revitalisation of the heritage hotel building which currently has limited access compared with the proposed new retail plaza which would allow the ground floor to open to the public while also bringing more people into the area. The development would provide the opportunity for conservation works of the building which is always a plus and the upper floors would be available for hotel accommodation in accordance with current lifestyle expectations.

Photos from 27102022

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What our clients
& partners say:

“'I have had some involvement with Heritage 21 in working through the design and documentation currently taking place at the Exchange Hotel in Balmain, and have appreciated the ability to provide recommendation on potential design outcomes that are able to be supported as consistent with heritage requirements' ”

Liam Corr
Registered Architect

“It has also been a pleasure working with Paul and your team on this project. To be honest, I had not done heritage projects before and it was only through Paul and your team’s guidance that allowed me to complete this project at a high standard. I am now confident in doing heritage projects like this and I look forward to the next project that we can work on together. Again, thank Paul and Divya patience and professional advice throughout the process. ”

Eddie Lam

“Really appreciate the help in responding the RFIs. I acknowledge all the work that was required and that you put into that report. Maddocks said you made their job easy! ”

Max Symonds
Development Manager - Metro Property Development

“Just as client-side project manager for Honey Insurance, I would to let you know that it has been a very positive experience and appreciate your quick responses and quality of work from you and your organisation thus far. ”

Nick Maric
Project Management

“I just wanted to share the good news that Canterbury-Bankstown Council has decided to withdraw the development control order issued to our client. The report you prepared was pivotal in this decision by the Council. Many thanks to you, Paul and the team for your work on this. ”

Anna Lindeman-Jones
Senior Associate - Addisons

“I'd like to thank Paul and Lauren for their dedication, persistence and well thought through support and substantiation of the design merits of our development proposal; it is no easy feat to have a new building approved in a heritage conservation area, and particularly adjacent to heritage items. ”

Tim McLachlan
Development Manager

“I consider that we have a well prepared case that has been cogently articulated by Paul and Michael. It is a fraught experience for us, however we do appreciate the input from top professionals such as Paul ”

Richard Mann
Registered Architect

“Hi team at Heritage 21 I just wanted to say thanks for all your hard work on Mosman and being so responsive etc. One of our team recommended you and I have been very happy with the service provided. ”

Di Jones
Principal - Linked Project Management

“We would also like to take a quick moment to thank you all for your contribution to the project and we will update you on any developments as necessary”

Jose Serrao
Registered Architect

“Dear Heritage 21 team, I am please to advise that all the work prepared by your team has satisfied council’s contentions. We definitely know who to come to next time for heritage matters. ”

Andres Caceres
Level 33

“Thank you for all your work preparing this Statement of Heritage. I sat down yesterday and had a good read cover to cover, and felt very appreciative of your level of research and detailed consideration of our requirements.”

Varuna', Katoomba

“Just wanted to let you know, Council agreed with us in our application to reinstate the front facade! I am so excited. I wanted to thank you for all your help in getting this across the line. ”

Jane Frawley

“It has been a pleasure to work with you and your team as well!”

Holding Redlich

“Dear Heritage 21 team - This is an excellent result, thank you for all your work.”

Sevda Cemil

“Sites with heritage values present great opportunities, however often can be easily derailed if clear, concise and timely advice is not provide at the earliest stages of site planning. I have worked with Heritage 21 over numerous projects across Sydney and have found them to be valuable project partners in the development process. ”

Vince Hardy
Urban Planning Consultant, Cityscapeplanning+projects

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